My previous, Sir Crashalot post on Outlook 2007, prompted a comment and email from Steve Greenberg, the Program Manager for the Office Diagnostics tool. He was very interested in sorting out my crash problems and it started a series of email’s between myself and various peeps at Microsoft to help sort it out.
After two days of email’s my problems were sorted. The first was what I initially thought, an incompatible Add-In / Plugin for MindManager 6, whilst the second was the remains of my Office 2003 install. Outlook 2003 should have been removed when I installed Office 2007 but for some reason didn’t. The Office Diagnostics tool correctly noted it as a problem though, which was the start of my little adventure.
The Add-In problem, which was the cause of Outlook 2007 crashing, is simply because Mindjet don’t support pre-release versions of other software, which I found out via these two Mindjet forum links:
So I just like to say a big thanks to Greg Mansius (Outlook Beta Support Engineer) and Steve Greenberg for their help. It’s very much appreciated!